Planning, Monitoring & Evaluation Section

This section will perform the following activities:

(i) Provide technical guidance and support for institutionalization of strategic planning and budgeting process.

(ii) Coordinate formulation and preparation of annual plans, business plans and medium term strategic plans.

(iii) Participate in analysis of outsourcing of non-core functions (Private Sector Participation)

(iv) Monitor implementation of annual plans, business plans and medium term strategic plans.

(v) Prepare periodic performance reports including quarterly, mid-year and annual reports.

(vi) Collect, study and analyze statistics needed in the formulation and implementation of plans and budgetary proposals.

(vii) Participate in preparing plans, programs and budgetary activities of the Agency and establishment of performance targets and indicators.

(viii) Undertake research and impact studies of plans, projects and programs undertaken by the Agency.

(ix) Conduct market analysis to explore opportunities and identify customer needs for better customer services.

(x) Develop and implement sound promotional and advertising's for TEMESA services.

(xi) Carry out customer survey as to monitor customer care, prepare and submit reports for management use.