Tanzania Electrical, Mechanical and Electronics Services Agency (TEMESA) strives to provide an environment for public service that stimulates the economic competitiveness of Tanzania. Our core functions include maintenance of vehicles, motorcycles and plants, installation and maintenance of electrical, electronics, air conditioning and refrigeration and ICT systems, operations of ferries, and provision of consulting services. The agency uses customer-centric approach intended to improve customer satisfaction by understanding clients’ perceptions, performance monitoring and responding to performance gaps in a timely and effective manner. Our core values include integrity, team work, professionalism, accountability and transparency. We have taken all necessary steps to make sure that our services are cost effective while maintaining high quality and quick delivery in order to win competitive advantage.
TEMESA implements strategic plan that adopt eight strategic objectives to be achieved in the next five years from 2016/17 to 2020/21. These objectives link together with the National Development Vision 2025 as well as the National Five Year Development Plan 2016/17 – 2020/21. Therefore, in five years’ period, TEMESA will direct its efforts at reducing HIV/AIDS infection and improving supportive services, ensuring effective implementation of the national anti-corruption strategies, enhancing financial sustainability; improving engineering services and its related infrastructure; improving business processes and support services, enhancing good governance and accountability, and finally improving management of human resources.
It is thus my pleasure to invite you to visit TEMESA website which provides a mix of information in respect of the agency products and services. I hope you will find the website more helpful and interesting. By using this website, TEMESA is assured to be connected to its clients and stakeholders. You are also invited to share with us any gaps that can be improved for even more quality products and services. We warmly welcome you.
Quality Services for Development Opportunities
Eng. Japhet Yared Maselle